Excellent customer service and value for money

Excellent venue service food atmosphere etc. nothing negative whatsoever.

One of my favourite eaterires in central London

Great NY drinks with friends - 8 Jan 25. As always, great atmosphere, good food & friendly service.

Excellent meal. Very good value for money.

I love the Civil Service Club; great atmosphere right in the heart of the West End coupled with brilliant friendly staff and great value for money! It is an oasis in all the madness.

Good

.

Excellent value and lovely food. Only comment is that our vegetables were rather al dente.

Ordered roast chicken and explained to staff recipient had allergies. Despite there  being no mention of cheese on the menu it was served with cheese on top and inside the chicken. Upon alerting staff we were told.wed have to pay extra for another meal (which was £1 more- steak). We were told we would need to.stop our meal and come and make this payment immediately. Only when I asked for the manager did sense prevail. 



This is concerning on a number of levels - primarily safety. Could I suggest that the menu is urgently altered to alert people with allergies. I am sure you will.reflect on the customer service training that this episode suggests.for.your otherwise excellent staff.

Bit noisy. Also a cloakroom for coats would be handy

The air con in the bar was an issue because it was blowing cold and staff weren't sure what to do.

Excellent meal, great service, very enjoyable

Easy to book, great prices in a great location.

Lovely Christmas lunch. Perfect food and service.

A truly wonderful Christmas dinner huge thanks to Paul & his unstinting kind attentive and attentive staff.

Well done one and all enjoy your well earned break. 

Always a good experience!

Great food will be back

Bar was very busy as expected but still a nice atmosphere

The club was far too busy and crowded, so I left before my table reservation started.

Many thanks to the great staff.